Privacy
User data & account deletion
How to request removal of your account and related data on Genematic.
Option 1 — Signed in
Open your account settings, go to Security, scroll to Danger zone, and use Request account deletion. We will process your request and confirm by email.
Direct link (after sign-in): https://genematic.ai/account?tab=settings§ion=security
Option 2 — Email
If you cannot access your account, send an email from the address associated with your account. Use the button below so the subject line is set correctly.
What we delete
After we verify your request, we remove your account credentials and profile data in line with our Privacy Policy. Some information may be retained where the law requires (for example short-term logs or billing records).